Safety · Golda Trip

Safety tips for guests and hosts

Safety lives in the small details — pay through secure channels, keep contacts handy, and know who to call when it matters.

Guests & hostsPhuket emergency numbersReport a concern anytime

Guest safety

Tips for a safe stay

Verify property details: Check recent reviews, verify amenities, and confirm the location before booking.
Use secure payment: Always pay through our platform. Never send money directly to property owners.
Keep contact info handy: Save the property manager’s contact info and have emergency numbers ready.
Trust your instincts: If something feels wrong, contact us or the property management immediately.

Tips for property owners

Screen guests carefully: Verify guest identities and review their profiles before accepting bookings.
Install safety features: Smoke detectors, fire extinguishers, and first aid kits should be available.
Communicate clearly upfront: Provide check-in instructions, house rules, and emergency contacts upfront.
Secure your property: Use secure locks, security cameras in shared areas, and store valuables safely.

Official Thai public hotlines, dialable from any phone — most have English-speaking operators.

1155

Tourist Police

Tourist assistance hotline, around the clock

191

Emergency services

Police, fire, and ambulance

1672

Tourism Authority of Thailand

Tourism information and assistance by the TAT

For anything non-urgent about your booking, call our team on +66 98 763 7999.

If you encounter a safety issue or have concerns, tell us right away — every report reaches the real team and is followed through.

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