Respect neighbours
- Keep noise levels reasonable, especially at night
- Inform guests about quiet hours
- Manage guest occupancy and parking
Hosting · Golda Trip
Guidelines and standards for successful hosts
Principles every host on our platform should follow — from honest listings to looking after the island we all call home.
For property owners & hostsVillas · hotels · resortsPhuket, Thailand
Host standards
- Provide accurate information
- Ensure your listing description, photos, and amenities are truthful and up to date.
- Treat all guests equally
- Welcome all guests without discrimination. Follow our non-discrimination policy.
- Maintain property standards
- Keep your property clean, safe, and well-maintained for every guest.
- Communicate clearly
- Respond promptly and provide clear instructions for check-in, house rules, and emergencies.
Community guidelines
Follow local laws
- Comply with all Thai regulations
- Obtain required permits and licenses
- Pay applicable taxes
Ensure guest safety
- Install smoke detectors and fire extinguishers
- Provide emergency contact information
- Maintain secure locks and lighting
Sustainable tourism
Phuket is our home and every guest’s — small practices like these keep the island worth living on and worth visiting.
- Reduce energy use
- Use LED lighting, energy-efficient appliances, and encourage responsible AC usage.
- Minimize waste
- Provide recycling options, use eco-friendly toiletries, and reduce single-use plastics.
- Support the local community
- Recommend local businesses, hire locally, and participate in community initiatives.
Prohibited activities
These violations may result in account suspension:
Unauthorized parties
Parties that exceed guest limits or violate noise policies.
Illegal activities
Any criminal activities on the property.
Fraudulent listings
Misrepresenting property details or amenities.
Policy enforcement
We use reporting and review systems to maintain standards. Serious violations may result in:
- 1Warnings and guidance
- 2Temporary listing suspension
- 3Permanent removal from the platform
Additional resources
Have a place in Phuket and want to list it with us?
List your property with Golda Trip